Terms of service

PLEASE CAREFULLY REVIEW AND CONFIRM YOU UNDERSTAND OUR TERMS & CONDITIONS OF SALES BEFORE ACCESSING, USING, OR MAKING A PURCHASE ON OUR WEBSITE.

Thank you for visiting Sculpthoop and for viewing these Terms & Conditions of Sales (“Terms”). We use these Terms to explain the rights and obligations both you and Sculpthoop have when you visit and use the Website and purchase Sculpthoop products.

1. This is a Contract.

These Terms, along with our Privacy Policy, Refund Policy, and Shipping Policy, are a legally enforceable agreement (“Agreement”) between you and Sculpthoop Group Ltd. and affiliated companies (collectively, “Sculpthoop”), which own and operate https://sculpthoop.com (the “Website”).

This Agreement governs your access and use of the Website, the products and services provided by Sculpthoop, any order you place through the Website, by telephone, or other accepted method of purchase, and, as applicable, your use or attempted use of the products or services offered on or available through the Website or our Mobile Application.

By visiting the Website and/or purchasing something from us, you agree to be bound by these Terms, including those additional terms, conditions, and policies referenced herein and/or available by hyperlink.

IMPORTANT NOTICE: THIS AGREEMENT CONTAINS BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS. BY ACCEPTING THESE TERMS, YOU AGREE TO WAIVE YOUR RIGHT TO SUE IN COURT, TO HAVE A JURY TRIAL, OR TO PARTICIPATE IN A CLASS ACTION. THESE TERMS REQUIRE ALL DISPUTES TO BE RESOLVED THROUGH MANDATORY INDIVIDUAL ARBITRATION UNLESS SPECIFICALLY EXEMPTED OR YOU VALIDLY OPT OUT AS DESCRIBED BELOW. PLEASE READ SECTION 20 CAREFULLY.

Any changes to these Terms will be effective immediately upon posting, except that any changes to the dispute resolution provisions will not apply to disputes for which the parties have actual notice on or before the date the change is posted. You can review the most current version of the Terms at any time on this page: https://sculpthoop.com/pages/terms-of-service.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes binding acceptance of those changes.

2. Website Use

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.

3. General Conditions and Restrictions

All aspects of our Website — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — are owned by Sculpthoop or its licensors and are protected by applicable intellectual property laws.

You may only use the Website for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Website without our prior written permission.

You agree not to use or attempt to use the Website or any products or services in any unlawful manner, including but not limited to hacking, publishing obscene/defamatory material, or other unlawful conduct.

4. Personal Information

Your submission of personal data through the Website and online store is governed by our Privacy Policy (incorporated by reference).

5. Accuracy, Completeness, and Timeliness of Information

At times the Website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We may correct these without prior notice (including after an order is submitted). Website content is for general information and may not be current. Statements have not been evaluated by the Food and Drug Administration (FDA). You agree it is your responsibility to monitor changes.

6. Modifications to Website and Prices

We may modify or discontinue access to the Website (or any part) without notice and are not liable for any modification, suspension, or discontinuance. Some products/services may be available exclusively online, limited in quantity, and subject to our policies. We may limit or prohibit sales to any person, region, or jurisdiction. Descriptions/pricing may change without notice at Sculpthoop’s sole discretion. For subscriptions, we will provide at least 30 days’ advance notice of price changes (you may cancel prior to renewal if you do not agree).

We may discontinue or change product specifications, content, or messaging without prior notice (reasonable notice provided where required by law). We do not guarantee product descriptions, packaging, or specifications are always accurate, complete, reliable, current, or error-free.

7. Orders and Payments

Orders are subject to acceptance and availability. We may refuse or cancel any order at our sole discretion (including suspected fraud or unauthorized transactions). Payment is due at purchase unless otherwise agreed. You authorize Sculpthoop (or our payment processor) to charge your payment method for the order total, including taxes and shipping. If payment cannot be verified or is invalid, we may suspend or cancel your order. You agree to promptly update your payment information.

8. Subscription Services

Some products are offered via auto-renewing subscriptions until canceled. By enrolling, you authorize Sculpthoop to charge your payment method at the selected interval. Cancel anytime via your account on sculpthoop.com or by contacting support@sculpthoop.com before your renewal date to avoid the next charge. We will provide at least 30 days’ notice of any subscription price change.

9. Shipping and Delivery

Orders are processed and shipped under our Shipping Policy. Delivery times are estimates and may vary. Sculpthoop is not responsible for delays caused by carriers, customs, natural events, or factors beyond our control. Shipping/handling fees are non-refundable unless stated otherwise. Risk of loss and title pass to you upon delivery to the carrier.

10. Returns and Refunds

Returns, exchanges, and refunds are governed by our policies. To initiate a return or request a refund, contact support@sculpthoop.com within the applicable timeframe. We may deny returns/refunds for used/tampered products or items not returned in original condition and packaging.

11. Product Information and Use

Use products only as described on labels and the Website. Always follow instructions and consult a qualified professional before introducing new supplements or treatments. Information provided is not intended to diagnose, treat, cure, or prevent any disease and has not been evaluated by the FDA or other regulators.

12. Intellectual Property Rights

All trademarks, logos, trade names, and other IP on the Website are owned by Sculpthoop or licensed to us. You may not use any IP without our prior written consent. Unauthorized use may result in civil or criminal penalties.

13. Third-Party Links and Tools

The Website may link to third-party sites or tools not operated or controlled by Sculpthoop. We are not responsible for their content or practices. Your use of third-party sites/tools is at your own risk and subject to their terms and privacy policies.

14. Optional Tools and Features

We may provide access to third-party tools “as is” and “as available” without warranties. Sculpthoop has no liability arising from or relating to your use of such tools.

15. User Comments, Feedback, and Submissions

If you submit ideas, suggestions, proposals, reviews, or other materials (“Submissions”), you grant us the right to edit, copy, publish, distribute, and otherwise use them without restriction and without obligation to maintain confidentiality, pay compensation, or respond. Your Submissions must not violate any third-party rights or contain unlawful/abusive/obscene material.

16. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the service will be uninterrupted, timely, secure, or error-free. The Website and all products/services are provided “as is” and “as available,” without warranties of any kind. In no case shall Sculpthoop, its directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Website or products. Some jurisdictions do not allow certain limitations, so these may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless Sculpthoop and its affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim or demand (including reasonable attorneys’ fees) arising from your breach of these Terms or violation of any law or third-party rights.

18. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

19. Termination

These Terms are effective unless and until terminated by either party. You may terminate at any time by notifying us that you no longer wish to use our services or when you stop using the Website. If we believe you failed to comply with any term, we may terminate this Agreement at any time without notice, and you will remain liable for all amounts due up to and including the termination date.

20. Governing Law and Dispute Resolution

This Agreement and any separate agreements whereby we provide you services are governed by the laws of the State of New York, without regard to conflict of law principles.

Arbitration: Any dispute arising out of or relating to these Terms shall be resolved through binding individual arbitration under the rules of the American Arbitration Association. Arbitration will take place in New York, NY, unless otherwise mutually agreed. You and Sculpthoop waive any right to participate in a class action or jury trial.

You may opt out of arbitration within 30 days of first agreeing to these Terms by emailing legal@sculpthoop.com with your full name and a clear statement that you wish to opt out.

21.1 Commencing Arbitration
Any arbitration must be commenced within 1 year of the claim arising. Claims outside this period are barred.

21.2 Arbitration Location
For claims ≤ $500, arbitration may be conducted via phone or written submission. Otherwise, arbitration occurs in New York, NY, unless otherwise agreed.

21.3 Organization, Rules, and Arbitrator
All claims, except those exempted in 21.8, are submitted to final and binding confidential arbitration under AAA rules. The arbitrator decides on interpretation, applicability, and enforceability.

21.4 Fees
AAA fees for claims < $10,000 are reimbursed by Sculpthoop unless the claims are frivolous. Each party pays its own legal costs unless otherwise determined.

21.5 Governing Law and Award
Substantive law of New York governs. Awards may be enforced in any competent court.

21.6 Enforceability
This provision survives account termination, bankruptcy, or transfer. Invalid portions do not affect the remainder.

21.7 Miscellaneous
Delays in enforcing arbitration rights do not waive them.

21.8 Exceptions
Claims in small claims court or relating to IP infringement or injunctive relief are exempt from arbitration.

21.9 Amendments
Sculpthoop may amend this arbitration provision. Users may opt out within 30 days by emailing contact@sculpthoop.com.

22. Electronic Communications

All communications, notices, and agreements sent electronically are valid and binding.

23. Indemnification (Additional)

You agree to defend and hold Sculpthoop and its affiliates harmless from any claims, liabilities, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

24. Severability (Additional)

Unenforceable provisions are severed; remaining Terms stay in effect.

25. Term and Termination (Additional)

Certain sections (16–20, 22–23) survive termination. Breaches may result in immediate termination of services.

26. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Sculpthoop, superseding prior agreements.

Contact Us

Sculpthoop
Email: support@sculpthoop.com
Website: https://sculpthoop.com